Customer Service Assistant

We have an exciting position for a Customer Service Assistant. Are you looking for a new challenge, to learn a new skill and would like to be part of an AMAZING team for a successful growing company? Come join us.
trainee engineer

Become Part of our Family

Kingfisher Office Solutions is based in Redditch, Worcestershire and supply and maintain print and photocopier solutions across the UK.

Equipped with over 20 years experience in the trade, we are a leading photocopier supplier of quality multifunctional solutions to both small and large businesses and organisations. We have built our business by getting to know our customers and providing a fantastic service coupled with value for money.

Customer Service Assistant

Feel fulfilled. Have fun. Help us to shape the future.

Are you ready to join the ‘amazing’ KOS team?

KOS is one of the largest independent managed print services providers. With over 20 years of experience within the print solution industry.

Why you’ll love working here:

  • 20 days annual leave, plus bank holidays – potential to increase to 25 days following long continuous service.
  • Regular social events, we’re a friendly bunch at KOS!
  • Free onsite parking.
  • We offer a modern and safe working environment.

What you’ll do:

The Customer Service Assistant role comprises of many duties including but not limited to answering telephone and email queries from clients. Following up and ensuring dispatches arrive to customers, logging customer service calls on our system, and keeping customers up to date with any ongoing support. Knowledge of Microsoft Outlook and Excel would be required.

This is an exciting and varied role for someone who loves speaking to and helping people. You must have great customer service skills, good IT knowledge, and be hardworking and dependable.

From £19,000 per annum | Dependent upon experience

Full Time. Monday – Friday from 9.00am – 5.00pm.

Redditch B98 9PA

To apply for our Customer Service Assistant job position, please email your current CV –

For a full list of our current vacancies please head to our Careers Page. 

We are always on the lookout for talented folk to join our team. Follow us on LinkedIn!