Network Controller Warranty

At Kingfisher Office Services LLP we are committed to providing the best service possible to our customers. To stay committed to these values that
lie at the core of our company, we offer a  Network Controller Warranty Cover.

For all our customers when you sign our terms and conditions, you agree to pay a Network Controller Warranty Charge of £13.00 per device/per month after the 12-month warranty period has expired.

This cover provides an extended warranty for the network peripheral printer controller, network interface card, scanner and fax card.

Examples of failure of network peripherals will include:
Installing the printer on new computers.
Installing/amending the printer on computers after an update has been done.
Setting up new scan destinations.
Troubleshooting any print or scan issues due to changes on the network.
Setting up user authentication.
Setting up locked print.

If you do not wish to take this extended warranty, then Kingfisher Office Services will charge you for time and materials at our standard rate (from £45 per hour for remote call and from £95 per hour for site visit), for service calls logged due to the failure of network peripherals.

To opt out of the Network Controller Warranty Cover, simply email with the following:

“(Insert Company Name) will not be paying for Network Controller Warranty Cover. We understand that if we raise a service call to Kingfisher Office Solutions to resolve failure of network peripherals we will be charged on a time and materials basis.”

If you have any questions regarding this cover please call  01527 544546 or email us and we will get back to you.

We would like to take this opportunity to thank you for your custom and your continued support.

The price quoted is plus VAT.  This email is only relevant to existing customers of Kingfisher Office Services LLP. the charge only applies to devices that are 12 months past their warranty period and to customers who are currently on an Equipment Service Contract.